Product & Operations
I build product teams in businesses with real-world complexity—marketplaces, service operations, and workforce-heavy delivery.
About
I'm a product and operations leader based in Austin. I build products where software and operational execution are tightly coupled—then align teams around clear goals, metrics, and a path to measurable results.
I'm currently VP Product at Honor, building technology that helps people age at home. My scope includes caregiver hiring and onboarding, operator tooling, and the product systems that connect day-to-day execution to unit economics. Previously at Honor, I initiated the product scoping and early build for the company's VA-related line of business, which is now an active program.
Previously, I was Chief Product Officer at Season Health, where we built a food-as-medicine platform and curated marketplace. Before that, I led Whole Foods Market's e-commerce and product organization—owning the e-commerce P&L and product roadmap—and earlier at Amazon I led products across Fresh / Prime Now, including the work that made grocery delivery a Prime benefit.
Selected Work
Leading product for core workforce and operator experiences, including caregiver hiring and onboarding and internal tooling that supports service delivery at scale.
Initiated the product scoping and early build for Honor's VA-related business—defining the MVP, operational workflows, and launch approach for what is now an active program.
Built and scaled a chronic-condition platform and curated marketplace with enterprise customers and strong clinical and engagement outcomes.
Led improvements to core marketplace mechanics—selection, merchandising, and ordering—to increase early ordering and improve retention.
Led the organization responsible for WFM e-commerce P&L and digital product strategy; drove operating-model transitions and major cost improvement.
Wrote the strategy and led the launch work that made grocery delivery a Prime benefit—designed for uncertain demand and operational constraints.
Built tools and automation across selection, forecasting, procurement, and merchandising—reducing manual work and enabling expansion.
Contact
If you're building something in the real world—services, marketplaces, or ops-heavy product—send me a note with a concrete ask.